Real-Time & Historical Transit Insights: A Comprehensive Viewpoint

Transit agencies often sit on a wealth of data, which can be invaluable in many areas of agency management from operations to finance. The challenge is harnessing the data into useful insights that improve efficiency and service quality. Traditional methods of transit data tracking and planning often involve static spreadsheets. Unfortunately, spreadsheets cause data to remain siloed in various departments, which is why more and more transit agencies are seeking the latest transit technology as a solution to manual processes.

TransTrack’s ViewPoint is a business intelligence platform that offers historical and real-time insights through comprehensive analytics, enabling transit agencies to harness their data for precision planning and proactive decision-making. Imagine being able to easily view both year-over-year trends, and, the on-time performance of your buses today. Transit leaders never need to make decisions based on incomplete or inaccurate data again. See what ViewPoint has to offer transit leaders.

Introducing ViewPoint: Insights for Improved Operations

ViewPoint is a cloud-based platform designed specifically to capture and manage transit agency insights. It integrates data to offer a clear picture of operational and financial health in a centralized platform. Better yet, it makes data highly accessible for anyone who needs to see it across any department in the organization and beyond.

A few of Viewpoint’s key features include:

• Customizable Dashboards: Tailored views for different roles within and outside the transit agency.
• Advanced Reporting Tools: Detailed, automated reports for performance tracking.
• Automated Alerts: Get notifications based on your defined KPIs and custom thresholds.
• Predictive Modeling: Forecasting tools to anticipate future trends and challenges.
• User-Friendly Interface: Intuitive design for easy navigation and data interpretation.
• Real-Time Analytics: Provides live data updates for timely decision-making.

Effectively Plan & Maintain Your Fleet

Addressing challenges such as workforce shortages, absences, and operational inefficiencies requires a strategic approach supported by robust tools. ViewPoint empowers you to plan effectively for these issues so your transit agency continues operations smoothly.

Minimize Workforce Impacts

ViewPoint facilitates quick delivery of critical information to your teams. User-friendly reporting capabilities enable you to address absenteeism, shortages, and other challenges head-on, fostering a proactive approach to workforce management.

Optimize Operator Performance

Take monitoring a step further with tangible optimizations. Analyze operator performance metrics to identify areas for improvement and implement strategies to enhance productivity. Utilize the wealth of data at your fingertips to support programs, track performance, and increase operator efficiency. 

Visualize Maintenance Trends

Navigating the sea of asset and maintenance data can be overwhelming. ViewPoint simplifies immense amounts of data by providing information in powerful visualizations. Break down complex datasets for work orders, assets, warranties, costs, and more.

Improve Ridership Experience

A seamless and reliable experience for riders is at the heart of efficient fleet management. Use ViewPoint to gain deeper knowledge into schedule performance so you can optimize route planning and enhance service reliability for passengers.

Improve On-Time Service

On-time service builds trust and satisfaction among riders. With ViewPoint, you can track paratransit and demand response metrics in real-time, ensuring on-time performance and responsiveness to passenger needs. By comparing scheduled data with actual performance, you can make necessary adjustments to uphold service reliability.

Optimize Route Planning

Route optimization is key to delivering efficient transit services. Analyze granular data within ViewPoint such as node pairs to better predict running times and optimize schedules. Fine-tuning route planning will enhance efficiency and minimize delays.

Analyze Profitability

Managing costs while maintaining service quality is essential for transit agencies. ViewPoint enables you to identify underperforming routes and adjust schedules to assess budgetary needs effectively. Make data-driven adjustments to optimize service delivery within your transit agency’s budgetary constraints.

Make Data-Driven Decisions

Never wonder if your transit agency is on track to meet its KPIs, whether it should expand service, or if its performance qualifies for grants. See the power of your data through ViewPoint’s lens of intuitive reports and dashboards to make strategic decisions with confidence.

Personalized Reports and Alerts

ViewPoint offers prebuilt reports tailored to CAD/AVL systems, providing transit agencies with a head start in their data analysis efforts. These reports come equipped with personalized KPIs and alerts, enabling agencies to monitor performance metrics and receive timely notifications about deviations from targets. Agencies can leverage these prebuilt reports to streamline their decision-making processes and focus on driving improvements where they matter most.

Comprehensive Ridership Analysis

Understanding ridership trends is crucial for optimizing service delivery. With ViewPoint, transit agencies can track ridership historically and in real-time, gaining valuable insights into passenger behavior and demand patterns. Analyzing ridership data allows agencies to make informed decisions about effectively allocating resources and improving the overall passenger experience.

Maximizing Service Performance

ViewPoint’s reports and dashboards allow transit agencies to analyze trends in On-Time Performance (OTP) across various parameters such as time of day, block, route, and stop. By capturing performance metrics, agencies can pinpoint problem areas and tailor strategies to enhance service reliability.

Why TransTrack ViewPoint?

Choosing TransTrack ViewPoint means joining a network of over 30 transit agencies in North America that have successfully reduced their operational costs by 1-5% compared to alternative solutions. Formed in 2002 by seasoned transit management professionals, TransTrack Systems® brings deep industry expertise to the table. We empower you to harness the full potential of your data with intuitive tools and stellar customer service. Our comprehensive consulting ensures you achieve the precise KPI tracking you need to drive your agency's success, making TransTrack ViewPoint the go-to solution for optimizing transit operations.

Put Your Data to Work Today

Real-time data and predictive analytics enable you to anticipate challenges and address them proactively, rather than reacting to issues after they arise. Get the insights you’ve always wanted in a fraction of the time and effort using TransTrack ViewPoint. Unite multiple departments together for transparent, comprehensive, and practical metrics.

With historical and real-time data at your fingertips, you’ll elevate your transit agency’s agility when facing urgent situations. Plus, leadership has what they need to make confident decisions on how to best serve the community. Get started today with a no-obligation demo to see how TransTrack ViewPoint can transform your data.