Leveraging Business Analytics for Transit Operations: Inside TransTrack Manager™

Managing and analyzing data is essential for operational success in today's rapidly evolving transit industry. Transit agencies face the daunting task of overseeing vast data streams across operations, finance, maintenance, customer service, and asset management. 

Integrated tools and analytics platforms have emerged as indispensable solutions for helping transit agencies consolidate and interpret data efficiently. TransTrack Manager™ is a comprehensive business analytics platform that streamlines transit data and offers insights into operational improvements.

How TransTrack Manager™ Simplifies and Streamlines Transit Operations

Centralized Data Management

TransTrack Manager™ consolidates data from diverse sources to present a unified view of transit operations. By integrating disparate data sets, agencies can achieve greater transparency, optimize decision-making, and streamline service delivery. Its robust data aggregation simplifies KPI tracking—metrics are tracked together or separately—and supports data analysis at both minute and high levels.

Unified Reporting and Planning

A hallmark of TransTrack Manager™ is its robust reporting capabilities, particularly for National Transit Database (NTD) compliance. Transit agencies can view these data sets daily, weekly, monthly, or annually. Your team can always check whether your agency is on target to meet reporting standards, fostering peace of mind around reporting. 

Integration Capabilities and Tools

TransTrack EAM: TransTrack Manager’s ™ integration with Enterprise Asset Management (EAM) software helps agencies set and meet operational and fleet goals. EAM offers a robust framework for managing assets throughout their entire lifecycle.

TransTrack’s EAM system enhances predictive fleet maintenance using data-driven insights to forecast potential issues, reduce downtime, and minimize costs. It enables detailed tracking of asset performance and compliance with regulatory requirements so agencies can maximize the value of their investments while maintaining high service reliability.

Automatic Passenger Counters (APC): APC Module integration with TransTrack Manager™ provides precise ridership tracking and route analysis, making optimizing scheduling and service delivery easy for transit agencies. With advanced reporting software, APC systems collect detailed data on passenger boardings at each stop and time-of-day ridership patterns. 

Granular APC reporting supports compliance with National Transit Database (NTD) requirements by delivering accurate and reliable ridership metrics so you can ensure funding for your agency.

ZEB Module: TransTrack Manager™’s  Zero Emissions Bus (ZEB) Module offers electric fleet data resources and simplifies the tracking and optimization of zero-emission buses. The module collects detailed data on charging schedules, energy consumption, and battery health and analyzes this data to promote reliability and efficiency. TransTrack is additionally the only system that calculates electricity pricing per mile, so teams can easily view cost-per-mile calculations.

By understanding emissions benefits and operating costs, agencies can make data-driven decisions to maximize environmental impact and reduce operational expenses. The ZEB module also assists in reporting compliance with environmental regulations.

Transit Asset Management (TAM) Tool: Designed for federal TAM reporting and planning, the TAM business analysis tool simplifies asset lifecycle management and compliance. It helps transit agencies create detailed asset inventories, assess equipment and facility conditions, and develop prioritized investment strategies. 

From equipment purchase through end-of-life, TAM facilitates data-driven decision-making so agencies can allocate resources effectively and improve operational reliability. 

Fareboxes, AVL, and Dispatch Systems: By integrating with fareboxes, Automatic Vehicle Location (AVL) systems, and dispatch systems, TransTrack Manager™ provides a holistic view of transit operations. When connected with fareboxes, TransTrack Manager™ tracks revenue collection and passenger payment methods and analyzes ridership trends by fare type. This insight is invaluable for adjusting pricing strategies. 

How TransTrack Manager™ Uses Data to Optimize Transit Departments

• Operations: TransTrack Manager™ helps agencies monitor on-time performance, evaluate route efficiency, and better allocate resources. With business analytics insights, agencies can quickly identify bottlenecks and implement solutions.
• Finance: The platform simplifies revenue tracking and expense monitoring. Financial reporting can be even more accurate, and budget planning can align more closely with operational goals.
• Maintenance: With predictive analytics and lifecycle tracking, transit agencies are able to minimize downtime and extend asset lifespans. 
• Customer Service: TransTrack Manager’s™ customer feedback tools streamline the resolution of complaints and are essential for maintaining service quality and public trust.
• Asset Management: TransTrack Manager™ allows agencies to track asset performance, optimize utilization, and effectively plan for replacements. The TAM tool is instrumental in lifecycle planning and performance monitoring.

The Importance of Tailored Insights to Transit Agency Optimization

TransTrack Manager’s™ Self-Serve Analytics Tool allows users to customize reports and visualizations based on their specific goals. Reports may be tailored for different audiences and exported in formats like PDF and Excel. In this way, transit leaders can easily decipher and share the material with their team, focusing on cohesive decision-making and structured implementations. 

With these robust resources, transit agencies can view data daily, weekly, monthly, or annual data to pinpoint areas requiring improvement or optimization. These insights enable targeted interventions that drive performance enhancements unique to your transit agency. 

Driving Sustainability: How TransTrack Manager™ Supported the First Completely Electric and Self-Sustainable Fleet

The Antelope Valley Transit Authority (AVTA) set a new standard for sustainability by launching the nation’s first fully electric fleet, achieving 7 million zero-emission miles by 2022. Today, AVTA operates at 90% electric, aiming for full electrification. Powered by a 43-acre solar farm, the initiative has eliminated 1.75 million gallons of diesel and saved $2.36 million in fuel costs.

TransTrack Manager™ played a critical role in this transformation, enabling AVTA to track KPIs, manage charging schedules, and ensure compliance with environmental standards. Its data visualization and reporting tools optimized fleet performance, streamlined operations, and enhanced workforce efficiency.

Transform Your Transit Management with TransTrack Manager’s™ Data Insights

Business analytics have become essential for effective transit management. By adopting tools like TransTrack Manager™, agencies like AVTA have been able to unlock the full potential of their data, meet their unique goals, and revolutionize operations for a more efficient future.

TransTrack Manager™ offers a unified solution for effective decision-making in transit operations through integrated tools and both granular and large-scale analysis. Harness the power of your business analytics to streamline operational efficiency and meet your transit agency’s goals.